“Good Morning Gavin, I’ve been meaning to write you to let you know how well the driveway modifications you made at … are doing. I want you to know they are working out fantastic! Despite all these immense violent heavy rainstorms that we’ve been having, we have had NO pooling of water in front of my parent’s front door.
I mean none, absolutely no pooling of water. It is all channeling down the drainage ditch you redesigned. You guys did an awesome job designing the modifications to re-channel the water away from their front door and we couldn’t be happier with the results. My parents and I are thrilled with the job. I hope this message brings a smile and some sunshine into your busy hot and humid days!”